How do I upload pictures of my pet?
Each product page includes an Upload button for a photo of your pet's head, and another Upload button for a photo of your pet's body.
How do I upload additional photos?
Head over to our Contact Us page, where you'll find an additional Upload button where you can upload additional images. Make sure to selected all of the images you'd like at once, rather than uploading multiple images separately.
How many pets can I include in my Portrait?
We have an option that includes two pets in one Portrait. We've found that the Portraits become too cluttered when we include more than two pets. However, if you have a special request that calls for more pets on a single image, please contact us at firstname.lastname@example.org, and we'd be happy to discuss options with you.
How long does it take to make a Portrait?
Once we receive your order, and confirm that we have all of the photos we will need to complete your Portrait, we will contact you with a Test Portrait within 3-5 days of confirming your order.
What size are your physical prints?
Each of our physical prints are printed on 8x10 Premium Luster Archival Paper.
Can I print my Digital Portrait at home?
When you purchase a Digital Portrait, you are free to print that file at home or locally. The maximum print size that we recommend is 11x14 inches.
If you have any additional questions, please feel free to head to our Contact Us page, or send us an email at email@example.com and we'd be happy to help you with any other questions you might have.